--- title: Meet the newest member of the FranScape team! description: Meet Paul, FranScape's new Customer Support Specialist. image: https://resources.franscape.io/hubfs/Blog%20Images-06.jpg --- [Skip to content](https://resources.franscape.io/resources/meet-the-team-paul#main-content) [![Franscape](https://resources.franscape.io/hubfs/logo-v2.svg)](https://www.franscape.io/) - Explore Product - [System Overview](https://www.franscape.io/explore-overview) - [Main System](https://www.franscape.io/explore-system) - [Lesson Finder](https://www.franscape.io/explore-finder) - [Customer Portal](https://www.franscape.io/customer-portal) - [Franscape Flo](https://www.franscape.io/franscape-flo) Features - [What we do](https://www.franscape.io/what-we-do) - [Integrate & Create](https://www.franscape.io/integrations) - [Visibility in Reporting](https://www.franscape.io/data-reporting) - [Services & Scheduling](https://www.franscape.io/services-scheduling) - [Multi-site Operators](https://www.franscape.io/multi-site-management-franchise-analytics-platform-franscape) - [Safety & Compliance](https://www.franscape.io/safety-compliance) Solutions - [Children's Activity Providers](https://www.franscape.io/childrens-activity-booking-franchise-management-software-franscape) - [Mobile Services](https://www.franscape.io/mobile-services) - [Swim Schools](https://lp.franscape.io/issa-swim-school-software) Roles - Investment Directors/PE Firms - [Experienced Franchisor](https://www.franscape.io/franchise-management-software-for-experienced-franchisors) - [New Franchisor](https://www.franscape.io/franchise-management-software-for-new-franchisors) - [Multi-Site Operators](https://www.franscape.io/multi-site-management-franchise-analytics-platform-franscape) - [Pricing](https://www.franscape.io/pricing-home) - Resources - [Blogs](https://resources.franscape.io/resources) - [Case Studies](https://www.franscape.io/case-studies) - [Our People](https://www.franscape.io/our-people) - [Support](https://kb.franscape.io/knowledge) - [Contact](https://www.franscape.io/contact) [Support](https://kb.franscape.io/knowledge) [Demo](https://www.franscape.io/demo) ![Search icon](https://5018647.fs1.hubspotusercontent-na1.net/hubfs/5018647/Design/Icons/Font%20Awesome/search.svg) [Support](https://kb.franscape.io/knowledge) [Demo](https://www.franscape.io/demo) [All Posts](https://resources.franscape.io/resources) News # Meet the newest member of the FranScape team! Meet Paul, FranScape's new Customer Support Specialist. by Franscape, July 22, 2024 1 minute read ![Hero Image](https://resources.franscape.io/hubfs/Blog%20Images-06.jpg "Hero Image") We are thrilled to welcome the newest member of our team, Paul! Paul has joined us as a graduate of Nottingham Trent University, where he successfully completed a BSc in Computing. His degree has provided him with a solid foundation in various areas of IT, ensuring he is well-equipped to join the FranScape team!  Paul has always had a passion for technology, which stems from a fascination with computers and a love for video games. Paul's academic background, combined with a personal passion for technology, makes him a valuable asset to our team.  As a Customer Support Specialist at FranScape, Paul will play a crucial role in maintaining our high standards of client service. His responsibilities are varied and range from addressing basic client queries, to identifying and reporting potential software bugs. Paul excels in problem-solving, often going above and beyond to ensure that client issues are resolved efficiently. Outside of FranScape, Paul enjoys a range of activities including both playing and watching football (with Liverpool being his favourite team) and being a devoted fan of Formula 1 and other motorsports. Paul's skills and passions make him a great addition to our team, and we are excited to see the positive impact he will undoubtedly bring to FranScape and our clients. Welcome aboard, Paul! ![negri-p_ios](https://resources.franscape.io/hs-fs/hubfs/negri-p_ios.jpg?width=412&height=577&name=negri-p_ios.jpg)         ## Written by: ![Franscape](https://resources.franscape.io/hubfs/icon.svg "Franscape") Franscape ## Share: [facebook-f icon](http://www.facebook.com/share.php?u=https://resources.franscape.io/resources/meet-the-team-paul) [linkedin-in icon](http://www.linkedin.com/shareArticle?mini=true&url=https://resources.franscape.io/resources/meet-the-team-paul) [twitter icon](https://twitter.com/intent/tweet?url=https://resources.franscape.io/resources/meet-the-team-paul) [pinterest-p icon](http://pinterest.com/pin/create/link/?url=https://resources.franscape.io/resources/meet-the-team-paul) [envelope icon](mailto:?body=https://resources.franscape.io/resources/meet-the-team-paul) ## Related posts ### [![](https://resources.franscape.io/hubfs/Screenshot%202024-10-30%20at%2014.59.56.png) News Meet FranScape at the BFA Conference ![Picture of Franscape](https://resources.franscape.io/hubfs/icon.svg) Franscape October 30, 2024](https://resources.franscape.io/resources/bfa-awards-0) ### [![](https://resources.franscape.io/hubfs/AI-Generated%20Media/Images/The%20image%20features%20a%20sleek%2c%20modern%20digital%20interface%2c%20showcasing%20a%20chatbot%20named%20Faith%20on%20a%20vibrant%20screen.jpeg) News Introducing Faith - our AI Support Tool ![Picture of Theo Millward](https://resources.franscape.io/hs-fs/hubfs/millward_t_flat_square.jpg?width=50&name=millward_t_flat_square.jpg) Theo Millward February 26, 2025](https://resources.franscape.io/resources/franscape-launches-ai-support-bot) ### [![Image of young boy in swimming pool with thumbs up, behind him in the water is a female swimming teacher looking delighted at his progress](https://resources.franscape.io/hubfs/Boy%20thumbs%20up.jpg) News How Swimtime Turned £2,000 into £200,000 with FranScape ![Picture of Theo Millward](https://resources.franscape.io/hs-fs/hubfs/millward_t_flat_square.jpg?width=50&name=millward_t_flat_square.jpg) Theo Millward September 30, 2025](https://resources.franscape.io/resources/how-swimtime-turned-2000-into-200000-with-franscape) [![Franscape](https://resources.franscape.io/hubfs/logo-v2.svg "Franscape")](https://www.franscape.io) Franscape is the ideal Franchise Management partner for owner/operators right through to Global Brands. facebook-f icon linkedin-in icon twitter icon instagram icon **Company** [Overview](https://www.franscape.io/franscape-features) [Pricing](https://www.franscape.io/pricing) [Get in Touch](https://www.franscape.io/contact) **Resources** [Blog](https://resources.franscape.io/resources) [Support](https://kb.franscape.io/knowledge) [Privacy Policy](https://www.franscape.io/privacy-policy) Copyright © 2026, Franscape ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Franscape", "url" : "https://resources.franscape.io/resources/author/franscape" }, "dateModified" : "2024-07-22T15:01:52.521Z", "datePublished" : "2024-07-22T15:01:52.000Z", "headline" : "Meet the newest member of the FranScape team!", "image" : [ "https://resources.franscape.io/hubfs/Blog%20Images-06.jpg" ], "mainEntityOfPage" : { "@id" : "https://resources.franscape.io/resources/meet-the-team-paul", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://resources.franscape.io/hubfs/logo-v2.svg" }, "name" : "Franscape" } } ```