What’s new at FranScape? Summer 2024 Newsletter

Our feature presentation…

Dashing new dashboards!

FranScape’s clear and eye-catching new dashboards are designed to give you better insight into how your business is performing. The upgrade is a result of user feedback which helped us pinpoint where our system could be even better. With the knowledge we needed, we designed a new solution from scratch with a dedicated database and a sleek new user interface. Full story.

In Development…

A popular feature request, Discount Codes, is now in development. This feature will enable you to:

• Create global discount codes
• Generate franchisee-specific discount codes
• Set up single-use discount codes
• Establish usage limits

Did you know?

Introducing three of our most popular features that you still may not have discovered yet:

• Payouts report –gives you access to a wide range of payout details from Stripe, including a breakdown of the payments that make up each one. More here.
• Stripe Express App – enables you to track your money on the go and allows you to access your Dashboard from anywhere. The app is available for Direct and Standard accounts only. Full details.
• Refunds – the refunds function offers you the option to clear a customer’s credit balance, for example, if you are refunding credit applied for a cancelled lesson. Alternatively, you can refund without affecting their balance, for example, if the customer changes their mind shortly after booking. Read more.

Meet the Team!

Meet our newest member of the team, Paul! Paul is a recent graduate from Nottingham Trent University where he earned a BSc in Computing, which gave him a solid foundation in various areas of IT. Paul got into tech, having always been interested in computers, sparked by his curiosity about how computers work and his love for video games.

He has recently joined the FranScape team as a Customer Support Specialist. In this role, Paul handles a range of responsibilities, from addressing basic client queries to reporting potential bugs. Most of the time, Paul is using his problem-solving skills to answer client queries through in-depth investigation and testing.

Outside of his professional pursuits, Paul enjoys watching and playing football in his spare time. He is also an avid fan of Formula 1 and other forms of motorsport.