Video

Customer Experience: How a fresh perspective can help you leap forward

In this talk with ICAP, the Institute of Children's Activity Providers our CEO discusses how a fresh perspective on Customer Experience can drive growth.

Theo Millward
Apr 22, 2022

In this talk with ICAP Theo Millward, our CEO and Managing Director of Swimtime discusses his approach to running an award-winning swim school business using technology and data to drive and scale operations, and improve customer experience.

 
Video Customer Experience

Similar posts

Case Study

Case Study: Jam Coding

Discover how Jam Coding's search for an online booking system led them to FranScape, a partnership that seamlessly integrates, facilitates fee...

Theo Millward Feb 27, 2024

Get notified about new franchise insights

Be the first to know about new franchising insights to help you use digital innovation to transform the way you operate your franchise.