Video

Customer Experience: How a fresh perspective can help you leap forward

In this talk with ICAP, the Institute of Children's Activity Providers our CEO discusses how a fresh perspective on Customer Experience can drive growth.

by Theo Millward, April 22, 2022

1 minute read

In this talk with ICAP Theo Millward, our CEO and Managing Director of Swimtime discusses his approach to running an award-winning swim school business using technology and data to drive and scale operations, and improve customer experience.